Have you ever paid attention to non-verbal communication? You know…. facial expressions, the way a person folds their arms or maybe how a person stands. Non-verbal communication can aid in finding out what a person is actually thinking, their mannerisms, their actions or their demeanor. These forms of communication can have more of an impact, positively or negatively, than the actual spoken word itself. How would you feel about a person if they walked past you and they didn’t